Notice Concerning Further Deepening Internet Cafe Management Work

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Ministry of Culture

State Administration of Industry and Commerce

Ministry of Public Security

Ministry of Information Industry

Ministry of Education

Ministry of Finance

State Council

Legal System Office

Central Civilization Office

Communist Youth League Centre

 

(WSF No. (2005)10)

Since , the Party Centre and the State Council decided in February 2004 to launch special work to deal with Internet cafes and other Internet surfing service business venues (hereafter simply named Internet cafes), under the leadership of all local levels’ Party Committees and governments, with the joint efforts of culture, industry and commerce, public security, telecommunications management, education, finance, legal system offices, civilization offices, the Communist Youth League and other departments (work units), this special work has obtained clear achievements, and basically realized the expected goals. Through special campaigns, the total quantity of Internet cafes was controlled, structures were adjusted, black Internet cafés, Internet cafés admitting minors as well as dissemination harmful information and other unlawful business activities were dealt with, the progressive establishment long-term Internet café management mechanisms was begun. But we must soberly understand that, at present, the campaign’s achievements are only one phase, and we cannot overly assess these achievements, with the slightest loosening, the problems may rebound

The Party Centre and the State Council give high regard to Internet café management work, and have made important instructions concerning deepening Internet café management work and building long-term Internet café management mechanisms. In order to consolidate the achievements of the special Internet café campaign and further deepen Internet café management work, the following is notified:

I, Raising ideological understanding, adjusting and substantiating organizational leadership systems

Performing Internet café management work relates to the healthy growing up of minors, relates to the construction of a Socialist spiritual civilization, and relates to the building of Socialism and a harmonious society. All levels must, with the important “Three Represents” thought as guidance, and from the height of building the Party to serve the people and governing for the people, consciously implement the scientific development view, fully understand the importance, complexity, enormity and long-term nature of deepening Internet café management work, make deepening Internet café management work into a large matter of safeguarding the direct interests of the broad popular masses and protecting minors’ healthy growing up, and realistically grasp it closely and well.

The nationwide special Internet café campaign work coordination small group has already been restructured into the nationwide Internet café management work coordination small group, all levels’ Internet café special campaign work (leading) small groups or joint conferences are to be correspondingly restructured into Internet café management work coordination (leading) small group or joint conferences, achieve that ideology is not loose, organs are not removed, and norms do not change. We must deeply implement the spirit of the  “State Council Secretariat Notice on Transferring the Ministry of Culture and Other Departments’ Opinions concerning Launching a Special Campaign on Internet Cafés and other Internet Surfing Business Venues” (GBF No. (2004)19) and the Ministry of Culture and other departments’ “Opinions Concerning Further Deepening Special Internet Café Special Campaign Work” (WSF No. (2004)38), continue to preserve the original work systems and work mechanism, substantiate and strengthen administrative cultural law enforcement teams, strive to build long-term Internet café management mechanisms integrating division of work and responsibility by joint action and management, horizontal and vertical integration with giving place to localities, daily patrols with technological supervision and management, macro-level control and market mechanism, sector self-discipline and social supervision.

Internet café management work is an important aspect of the government implementing market supervision and management and social management function, all levels’ finance departments must guarantee that the daily funding required for Internet café management, and must bring the necessary funds required for Internet café management and computer supervision and management system construction funds are brought into all levels’ financial budgets.

II, Implementing localized management systems

Performing Internet café management work is an important duty for all localities’ and all levels’ Peoples governments, we must implement horizontal and vertical integration, with localization in the first place, clarify the work duties of grass-roots political power in Internet café management, fully muster the vigour of city districts, neighbourhoods, communities (neighbourhood committees_ and rural counties, towns and village committees, guaranteeing that work measures are implemented down to the grass roots. We must bring Internet cafés and other cultural market management into all levels’ governments’ work systems to implement the scientific development view and construct a harmonious society, bring them into civilized city, civilized community, civilized town, civilized sector and civilized work unit assessment and evaluation systems, and bring them into comprehensive social order governance assessment and evaluation systems.

At present, we must especially understand the importance of strengthening rural Internet café management from the height of comprehensively planning town and country development, strive to move down supervision and management centres, fully give rein to the leading and coordinating function of People’s Governments in rural Internet café management. We must give rein to the function of grass-roots industry and commerce offices, police stations and culture stations to vigorously establish town and village specialized cultural inspection teams, give rein to the function of town and village specialized cultural inspection teams in aspects such as patrol, evidence gathering, etc., and adopt many kinds of methods to extend the “arm” of the law.

All localities must establish and complete responsibility investigation systems, and where problems emerge that cannot be solved for a long time, creating grave consequences, the responsibility of the relevant responsible person must be investigated. The nationwide Internet café management work coordination small group strengthens inspection and supervision over all localities’ work, higher levels must strengthen supervision and inspection over lower levels’ work, one level must grasp one level, and all levels grasp implementation.

III, Strengthening administrative law enforcement, perfecting daily management.

Strictly enforcing  the law is the core and key of the complete Internet café supervision work. We must substantiate law enforcement subjects, complete management systems, straiten law enforcement activities and implement responsibility investigation. Information reporting between culture, industry and commerce, public security, telecommunications management and other departments must be strengthened, examination and approval, investigation and prosecution, banning and other segments’ work procedures must be standardized.

Administrative culture departments must persist in strictly punishing Internet cafés that admit minors. All levels’ administrative culture departments must formulate minimum standards for daily inspection frequency of Internet cafés in their localities, including  the provisions concerning the frequency of inspecting every Internet café and the frequency of weekly (monthly) inspection of Internet cafés in their jurisdictions. We must establish on-the-sport inspection recording systems, law enforcement personnel must, strictly according to regulations, after conclusion of every inspection rounds, formulate an on-the-sport inspection record, inspectors and the inspected persons must sign the records, and guarantee the implementation of daily inspection responsibilities. Cessation for rectification must be ordered to Internet cafés having admitted minors two times or admitted three minors or more (including three) at one time, and the period may not be less than 15 days; the “Network Cultural Business Permit” must be firmly revoked of those having admitted minors three times or having admitted eight minors or more (including eight minors) at any one time or that admit minors outside of stipulated business hours, and their Internet access service cut off. Provincial, autonomous region and municipal administrative culture departments may formulate quantitative guiding opinions concerning fine values for Internet cafés with unlawful business activities.

Administrative industry and commerce management departments must expand strength to ban black Internet cafés, firmly strike black Internet cafés when they appear, and firmly do not leave dead angles behind. They must “look back” at already banned black Internet cafés, and prevent their resurgence. Telecommunications management organs must, on the basis of a list of names of those having set up Internet cafés without authorization and their Internet access service providers provided by culture, industry and commerce or public security departments, and a name list of Internet cafés of which the “Network Culture Business Permit” was cancelled or that are subject to cessation for rectification and their Internet access service providers, notify and supervise that Internet access service providers immediately terminate or provisionally suspend access services, and telecommunications management organs punish those not terminating or provisionally suspending service in excess of the time period according to relevant laws and regulations.

Administrative education departments and higher education institutes must earnestly implement the requirements of the “Ministry of Education and Communist Youth League Centre Opinions concerning Further Strengthening Higher Education Campus Network Management Work” (JSZ No. (2004)17), realistically strengthen management over higher education institutes’ surfing venues. Industry and commerce and other departments must inspect, prosecute and ban those utilizing school network classrooms, computer rooms and library electronic reading rooms and other venues to covertly operate Internet cafés, this sort of facility may not be rented out, or contracted for covert use as an Internet café, education and culture departments must investigate the responsibility of violators’ controlling work units. Industry and commerce and other departments must investigate, prosecute and ban those utilizing computer training, labour and professional ability training organ and other names to covertly operate Internet cafés.

Culture and public security departments must further implement Internet café business management technology measures and security technology measures, guarantee the on-line rate of Internet café and computer terminals. Acts of unauthorized cessation, discharge or interference with Internet café business management technology measures and security technology measures must be investigated and prosecuted according to the law. All levels’ culture and public security organs must support each other in installing and utilizing Internet café supervision and management technology measures and strengthen coordination. Administrative culture departments must fully give rein to the function of Internet café business management technology, timely perfect and upgrade management software functions, on the basis of investigation and prosecution name lists printed and issued by the Ministry of culture, effectively stop unlawful network games and other Internet cultural products. Public security organs must further perfect and upgrade Internet café security management software functions, realize Internet café security management software provincial-level linkages, strengthen supervision and management over Internet café information security, fire security and public order security, and eliminate hidden security dangers.

Culture and public security departments must supervise Internet cafés’ implementation of entry registration systems, strengthen Internet café business work units’ verification and registration obligations concerning identity  cards and other valid identification, realistically give rein to the function of this measure in preventing minors from entering Internet cafés and attacking and guarding against unlawful and criminal network activities. Those not conducting verification and registration according to regulations or practicing fraud in registration must be investigated and prosecuted according to the law. According to the relevant provisions of the “Minors’ Protection Law”, differentiation of minors will be indicated by whether or not they have reached 18 years old as indicated on their identity card.

We must persist in administration according to the law, enforcing the law in a civilized manner, protect lawful business and attack unlawful business. Administrative culture departments must establish daily Internet café management files, regularly announce the results of daily supervision and inspection work in Internet cafés, to arouse social supervision; and regularly report the situation of Internet cafés’ abiding by the law to that regions Internet café management work units, to arouse the mutual supervision of Internet café business work units.

IV, Performing quantitative planning, straitening market access

We must appropriately deal with the relationship between macro-level control and market mechanisms, persist in examining an approving rather strictly, and strictly guard the market access pass. According to the relevant provisions of Article 8 of the “Internet Surfing Service Business Venue Management Rules”, provincial, autonomous region and municipal administrative culture departments must, under the leadership local Party Committees and Government, comprehensively  analyse the Internet café market situation in their areas, comprehensively consider the economic and social development levels, population structures, market requirements, consumption habits, social reaction and other factors, and timely formulate guiding opinions for Internet café quantity and distribution plans in their locality. County and city administrative culture departments must, according to these scientifically formulate Internet café quantity and distribution plans for their areas, and on the basis of soliciting opinions from all aspects (when necessary, they may organize a hearing) and reporting it to the local people’s government, these may be implemented after overall balancing and the top and bottom levels’ reporting to provincial, autonomous region and municipal administrative culture departments. Provincial, autonomous region and municipal administrative culture departments must, before July 2005, report the Internet café quantity and distribution plan to the Ministry of Culture for filing and send a copy to the same level’s industry and commerce department, etc. The Ministry of Culture authorizes provincial, autonomous region and municipal administrative culture departments to, on the basis of the relevant provisions of the Ministry of Culture “Notice Concerning Implementing the “Internet Surfing Service Business Venue Management Regulations” (WSF No. (2002)46), make provisions concerning the minimum surface, computer quantity, surface per computer in newly-established Internet cafés in their area and report them to the Ministry of Culture for filing.

All local levels’ administrative culture departments must announce the quantity of approved Internet cafés, distribution plans and relevant establishment examination and approval conditions to society, according to the provisions of the “Administrative Licensing Law”, the “Internet Surfing Service Business Venue Management Regulations” as well as regulations of the Ministry of Culture and other departments, conduct Internet café administrative permission. They must propagate Internet café market access policies to investors, strengthen policy information guidance, avoid and restrain blind investment into Internet cafés. Administrative industry and commerce management departments, based on the Internet surfing service “Network Culture Business Permit” issued by the administrative culture departments, conduct business registration formalities for Internet café business work units. Administrative industry and commerce management departments shall conduct Internet café business licensing with then enterprise organization form (including individual independent enterprise, partner enterprise) and may not conduct Internet café business licensing as an individual entrepreneur.

V, Promoting Internet café chains, optimizing market structuring

We must strive to adjust and optimize Internet café market structures, fully utilize market mechanisms to transform and upgrade existing Internet café enterprises, guide Internet cafés to develop healthily in the direction to upscale, form chains, topicalize, and become branded. We must strengthen policy guidance, eliminate local protection, encourage and support Internet café chain business enterprise purchasing, mergers, uniting, reorganizing, share participation and share control of existing Internet cafés, culture, industry and commerce, public security and other departments are to handle certification and registration modification formalities for them. We must vigorously guide Internet café chain business enterprises to raise business management levels, strengthen enterprise culture construction, expand service content, and provide rich and varied, healthy and beneficial derived cultural products and value added service programmes to surfing consumers, and give rein to their demonstration and driving function within the industry.

Provincial, autonomous region and municipal administrative culture departments must regularly make statistics of the law-abiding business situation of Internet café chain business enterprise stores in their areas, and according to the provisions of Article 8 of the Ministry of Culture “Notice Concerning Strengthening Internet Surfing Service Business Venue Chain Business Management” (WSF No. (2003)15), strengthen supervision and management over Internet café chain business enterprises, and they must timely gather the nationwide Internet café chain business enterprise stores’ unlawful business situations and report them to the Ministry of Culture. All levels’ administrative departments must supervise chain Internet café stores to launch operations according to the requirements of chain operation, and persist in putting an end to false chain phenomena.

VI, Strengthening social supervision, moving sector self-discipline forward

We must complete cultural market reporting work systems, regularly announce the reporting phone line and reporting mailbox to society, and earnestly handle reports from the masses. Establishing and perfecting reporting reward system rewards to encourage reports from the masses. Reporting reward expenses are to be resolved by local finance departments. We must consolidate already established Internet café social supervision teams, implement dynamic management over social supervision persons, to guarantee supervision effects. Localities meeting conditions are to achieve that every school, every community and every village has one social supervision person, in order to timely discover black Internet cafés and unlawful Internet café business activities.

Administrative culture departments must strengthen guidance over Internet café sector associations, and fully give rein to the function of sector associations, strengthen self-management and supervision, strive to realize sector self-discipline. At the same time, strengthening positive propaganda, correctly guiding public opinion, forcefully moving Internet café sector civilization construction activities forward, raising management and service levels, trying hard to mould civilized and healthy network sector images.

VII, Combining dredging and blocking, guiding minors to surf in a civilized manner

Administrative education departments, schools and Communist Youth League organizations must, on the basis of the physiological and psychological characteristics of minors, launch many kinds and forms of propaganda and education activities, guide minors to strengthen a consciousness of self-protection and strengthen self-management. We must strengthen the educational guardian responsibility of schools and households, and we must especially strengthen a sense of responsibility of household heads to become “the first responsible person” for the guardianship of minors. Administrative education departments and schools must guide teachers, and the guardians of minors to effectively prevent and correct harmful actions by minors. We must raise mental health consciousness, and must vigorously conduct psychological correcting of minors addicted to the network. Guardians of minors that violate the “Minors’ Protection Law”, the “Law to Prevent Crimes by Minors” or do not implement their guardian duties are to be admonished and subject to strict discipline by public security organs,

We must fully excavate network resources to open up to minors, closely grasp and implement school computer network resources and open them up to students, and establish, complete and perfect management systems to guarantee students’ safe surfing. We must strengthen education of secondary and primary students’ network activity norms, foster desirable surfing habits, and guide them to surf in a civilized manner. Vigorously exploring and constructing non-commercial Internet surfing venues and opening them up to minors. All localities may transfer computer equipment confiscated as unlawful goods from Internet cafés to poor regions’ secondary and primary schools for use as teaching equipment, concrete rules are formulated by provincial, autonomous region and municipal financial, industry and commerce and education departments.

All localities are requested to summarize the experiences of Internet café management work, and at the same time as earnestly implementing the “Internet Surfing Service Business Venue Management”, conduct complete analysis and research concerning problems existing in implementation; please timely reflect opinions and suggestions concerning relevant legislative, taxation and other problems to the State Council legal system office, Ministry of Culture, Ministry of Finance and other departments and ask for instructions.

It is hereby notified.

12 April 2005

关于进一步深化网吧管理工作的通知

文化部 国家工商行政管理总局 公安部

信息产业部 教育部 财政部 国务院

法制办公室 中央文明办 共青团中央

(文市发〔2005〕10号)

2004年2月,党中央、国务院决定在全国开展网吧等互联网上网服务营业场所(以下简称网吧)专项整治工作以来,在地方各级党委、政府的领导下,经过文化、工商、公安、电信管理、教育、财政、法制办、文明办、共青团等部门(单位)的共同努力,专项整治工作取得了明显成效,基本实现了预期目标。通过专项整治,网吧总量得到控制,结构得到调整,黑网吧、网吧接纳未成年人以及传播有害信息等违法经营行为得到治理,网吧管理长效机制开始逐步建立。但必须清醒地认识到,当前的整治成果还只是阶段性的,对这一成果还不能估计过高,稍有松懈,问题就有可能反弹。

党中央、国务院对网吧管理工作高度重视,对深化网吧管理工作、构建网吧管理长效机制做出了重要指示。为巩固网吧专项整治成果,进一步深化网吧管理工作,现通知如下:

一、提高思想认识,调整充实组织领导体系

做好网吧管理工作事关未成年人的健康成长,事关社会主义精神文明建设,事关社会主义和谐社会的构建。各地要以“三个代表”重要思想为指导,从立党为公、执政为民的高度,自觉落实科学发展观,充分认识深化网吧管理工作的重要性、复杂性、艰巨性和长期性,把深化网吧管理工作作为维护广大人民群众切身利益、保护未成年人健康成长的一件大事,切实抓紧抓好。

全国网吧专项整治工作协调小组已调整为全国网吧管理工作协调小组,各级网吧专项整治工作协调(领导)小组或联席会议相应调整为网吧管理工作协调(领导)小组或联席会议,做到思想不松、机构不撤、规格不变。要深入贯彻《国务院办公厅转发文化部等部门关于开展网吧等互联网上网服务营业场所专项整治意见的通知》(国办发〔2004〕19号)和文化部等部门《关于进一步深化网吧专项整治工作的意见》(文市发〔2004〕38号)精神,继续保持原有的工作体系和工作机制,充实和加强文化行政执法队伍,努力构建分工负责与齐抓共管、条块结合与以块为主、日常巡查与技术监管、宏观调控与市场机制、行业自律与社会监督相结合的网吧管理长效机制。

网吧管理工作是政府履行市场监管和社会管理职能的重要方面,各级财政部门要保证网吧管理所需经费,要将网吧管理所必需的日常经费、计算机监管体系建设经费纳入各级财政预算。

二、落实属地管理制度

做好网吧管理工作是地方各级人民政府的重要职责,要实行条块结合、以块为主,明确基层政权在网吧管理中的工作责任,充分调动城市区、街道、社区(居委会)和农村县、乡镇、村委会的积极性,保证工作措施落实到基层。要将网吧等文化市场管理纳入各级政府落实科学发展观与建设和谐社会的工作体系,纳入文明城市、文明社区、文明村镇、文明行业、文明单位考核评价体系,纳入社会治安综合治理考核评价体系。

当前,特别要从统筹城乡发展的高度来认识加强农村网吧管理的重要性,努力使监管重心下移,充分发挥县、乡镇人民政府在农村网吧管理中的领导和协调作用。要发挥基层工商所、派出所、文化站的作用,积极建立乡镇专兼职文化稽查队伍,发挥乡镇专兼职文化稽查人员在巡查、取证等方面的作用,采取多种措施延伸执法“手臂”。

各地要建立健全责任追究制,对出现问题长期得不到解决,造成严重后果的,要追究有关负责人的责任。全国网吧管理工作协调小组将加强对各地工作的检查督导,上级要加强对下级工作的督促检查,一级抓一级,层层抓落实。

三、加强行政执法,完善日常管理

严格执法是网吧监管全部工作的核心和关键。要充实执法主体,健全管理制度,严格执法行为,实行责任追究。文化、工商、公安、电信管理等部门之间要加强信息通报,规范审批、查处、取缔等各个环节的工作流程。

文化行政部门对网吧接纳未成年人行为要坚持严管重罚。各级文化行政部门要制定本地区网吧日常检查频度最低标准,包括对每个网吧检查的频度和每周(月)对辖区网吧检查的频度的规定。要建立现场检查记录制度,执法人员要严格按照规定,每次检查结束后均需制作现场检查记录,检查者与被检查者均需在记录上签字,确保日常检查责任落实。对累计2次接纳未成年人进入或一次接纳3名以上(含3名)未成年人的网吧,要责令停业整顿,时间不得少于15天;对累计3次接纳未成年人进入、一次接纳8名以上(含8名)未成年人或在规定营业时间以外接纳未成年人的,要坚决吊销其《网络文化经营许可证》,切断其互联网接入服务。省、自治区、直辖市文化行政部门可以对网吧违法经营行为的罚款额度制定量化的指导性意见。

工商行政管理部门要加大取缔黑网吧的力度,对黑网吧坚持露头就打,坚决不留死角。对已取缔的黑网吧,要进行“回头看”,防止死灰复燃。电信管理机构要根据文化、工商、公安部门提供的擅自设立的网吧及其互联网接入服务提供者名单,被吊销《网络文化经营许可证》或责令停业整顿的网吧及其互联网接入服务提供者名单,通知并监督互联网接入服务提供者立即终止或暂停接入服务,对逾期未终止或暂停接入服务的,由电信管理机构依据有关法律法规进行处罚。

教育行政部门和高校要认真贯彻落实《教育部、团中央关于进一步加强高等学校校园网络管理工作的意见》(教社政〔2004〕17号)的要求,切实加强对高校上网场所的管理。对利用学校网络教室、计算机房和图书馆电子阅览室等场所变相经营网吧的,工商等部门要予以查处取缔,此类设施不得出租、承包用于变相经营网吧,违者教育、文化部门要追究其主管单位的责任。对利用电脑培训、劳动职业技能培训机构等名义变相经营网吧的,工商等部门要予以查处取缔。

文化、公安部门要进一步落实网吧经营管理技术措施和安全技术措施,保证网吧和计算机终端的在线率。对擅自停止、卸载和干扰网吧经营管理技术措施和安全技术措施的行为,要依法查处。各级文化、公安部门在网吧技术监管措施的安装、使用中要相互支持,加强协作。文化行政部门要充分发挥网吧经营管理技术措施的作用,及时完善、升级管理软件功能,根据文化部印发的查处名单,有效封堵违法的网络游戏等互联网文化产品。公安机关要进一步完善、升级网吧安全管理软件功能,实现网吧安全管理软件省级联网,加强对网吧信息安全、消防安全和治安安全的监督管理,消除安全隐患。

文化、公安部门要监督网吧落实入场登记制度,强化网吧经营单位对身份证等有效证件的核对登记职责,切实发挥这一措施对防止未成年人进入网吧和打击防范网络违法犯罪活动的有效作用。对未按规定进行核对登记或核对登记时弄虚作假的,要依法查处。根据《未成年人保护法》的有关规定,未成年人的鉴别以身份证上载明的生日是否满18周岁为准。

要坚持依法行政,文明执法,保护合法经营,打击违法经营。文化行政部门要建立网吧日常管理档案,定期在网吧公示对其日常监督检查的结果,发动社会监督;定期向本地区网吧经营单位通报网吧守法经营状况,发动网吧经营单位互相监督。

四、做好总量规划,严格市场准入

要妥善处理好宏观调控与市场机制的关系,坚持从严审批,严把市场准入关。根据《互联网上网服务营业场所管理条例》第八条的有关规定,省、自治区、直辖市文化行政部门要在当地党委、政府的领导下,统筹分析本地区网吧市场形势,统筹考虑经济社会发展水平、人口结构、市场需求、消费习惯和社会反映等因素,及时制定本地区网吧总量和布局规划的指导性意见。县、市文化行政部门要据此科学制定本地区网吧总量和布局规划,在征求各方面意见(必要时可召开听证会)并报当地人民政府同意的基础上,自下而上逐级报省、自治区、直辖市文化行政部门综合平衡后执行。省、自治区、直辖市文化行政部门要在2005年7月前将本地区网吧总量和布局规划报文化部备案并抄送同级工商等部门。文化部授权省、自治区、直辖市文化行政部门以文化部《关于贯彻〈互联网上网服务营业场所管理条例〉的通知》(文市发〔2002〕46号)的有关规定为基础,可以就本地区新设网吧的最低营业面积、计算机数量、单机面积的标准作出规定并报文化部备案。

地方各级文化行政部门要向社会公示经批准的本地区网吧总量、布局规划和有关设立审批的条件,依照《行政许可法》、《互联网上网服务营业场所管理条例》以及文化部等部门的规定,办理设立网吧的行政许可。要向投资者宣传网吧市场准入政策,加强政策信息引导,避免和遏制对网吧的盲目投资。工商行政管理部门凭文化行政部门核发的互联网上网服务《网络文化经营许可证》,为网吧经营单位办理营业执照。工商行政管理部门应以企业的组织形式(含个人独资企业、合伙企业)办理网吧的营业执照,不得以个体工商户形式办理网吧的营业执照。

五、推进网吧连锁,优化市场结构

要着力调整优化网吧市场结构,充分利用市场机制改造和提升现有网吧产业,引导网吧向规模化、连锁化、主题化、品牌化方向健康发展。要加强政策引导,消除地方保护,鼓励和支持网吧连锁经营企业收购、兼并、联合、重组、参股、控股现有网吧,文化、工商、公安等部门依法为其办理证、照变更手续。要积极引导网吧连锁经营企业提高经营管理水平,加强企业文化建设,拓展服务内容,为上网消费者提供丰富多彩、健康有益的衍生文化产品和增值服务项目,发挥在行业内的示范带头作用。

省、自治区、直辖市文化行政部门要定期统计本地区网吧连锁经营企业门店的守法经营状况,按照文化部《关于加强互联网上网服务营业场所连锁经营管理的通知》(文市发〔2003〕15号)第八条的规定加强对网吧连锁经营企业的监督管理,对全国性网吧连锁经营企业门店的违法经营情况要及时汇总报文化部。各级文化行政部门要督促连锁网吧门店按照连锁经营的要求开展经营,坚决杜绝假连锁现象。

六、加强社会监督,推进行业自律

要健全文化市场举报工作体系,定期向社会公布举报电话、举报信箱,认真办理群众举报。建立和完善举报奖励制度,鼓励群众举报。举报奖励经费由地方财政解决。要巩固已建立起的网吧社会监督员队伍,并对社会监督员实施动态管理,保证监督效果。有条件的地方做到每个学校、每个社区、每个村一名社会监督员,以及时发现黑网吧和网吧违法经营行为。

文化行政部门要加强对网吧行业协会的指导,充分发挥行业协会的作用,加强自我管理和监督,努力实现行业自律。同时,加强正面宣传,正确引导舆论,大力推进网吧行业文明创建活动,提高管理和服务水平,努力塑造文明、健康的网吧行业形象。

七、疏堵结合,引导未成年人文明上网

教育行政部门、学校、共青团组织要根据未成年人的生理、心理特点,开展多种形式的宣传教育活动,引导未成年人增强自我保护意识,加强自我管理。要强化学校、家庭的教育监护责任,特别是要强化家长作为未成年人监护“第一责任人”的责任意识。教育行政部门、学校要指导教师、未成年人的监护人有效防止、矫治未成年人的不良行为。要提高精神卫生意识,对网络成瘾的未成年人,要积极进行心理矫治。对违反《未成年人保护法》、《预防未成年人犯罪法》,不履行监护职责的未成年人的监护人,由公安机关依法予以训诫,责令其严加管教。

要充分发掘网络资源对未成年人开放,抓紧落实学校计算机网络资源对学生开放,并建立健全完善的管理制度,确保学生安全上网。要加强对中小学生网络行为规范的教育,培养良好的上网习惯,引导其文明上网。积极探索建设非营利性的互联网上网场所向未成年人开放。各地可将作为违法物品没收的网吧的计算机设备,划拨给贫困地区的中小学校作为教学设备使用,具体办法由省、自治区、直辖市财政、工商、教育部门制定。

请各地认真总结网吧管理工作经验,在认真执行《互联网上网服务营业场所管理条例》的同时,对执行中存在的问题进行全面分析、研究;有关立法、税收等问题的意见建议,请及时向国务院法制办公室、文化部、财政部等部门反映和请示。

特此通知。

2005年4月12日

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